"Thank you for calling [name of company]. Press 1 for sales, 2 for customer service, 3 for a company directory..."
A virtual auto attendant phone system gives your company the feel of a Fortune 500 corporation with a custom greeting and interactive voice response (IVR) menu structure. Customers calling your main local or toll-free business number will automatically be greeted by a welcoming and efficient phone system which greatly enhances the appearance of your company.
The automated attendant routes calls to the appropriate person or department based on extensions, business hours, and other routing criteria you specify. Calls can be routed to office, mobile, and even home phones, as well as the included voicemail service, making it very easy for your valuable customers to always be able to reach someone or leave a message.
Every employee can have an extension with a virtual phone auto attendant. This links all of your employees via your main number, giving the impression that even employees working at other locations are at the main office.
The tables below outline the features found in the leading virtual auto attendant services.
A virtual auto attendant is incredibly simple to setup and administer. Every feature and function is easily controlled via an online interface, giving you access to everything, including voice mail systems.
With the ability to quickly update the call answering rules, you can change the way the automated attendant handles call routing for holidays, after hours calls or if you are temporarily at another location.
Because this system is a virtual PBX phone system, it saves you an incredible amount of money over a hardware-based solution, yet you get the same advanced features.
As the leader in virtual auto attendant technology, RingCentral offers plans starting at under $10 a month for a fully functioning virtual small business phone service. Get a FREE, no-obligation 30-day trial of their service to see how a virtual auto attendant can boost your communication capabilities.
Below, you will find two videos that introduce the RingCentral virtual phone service:
| Automated Attendant Plan 1 Includes: | ![]() Professional |
![]() Start |
| Read Review | Read Review | |
| Monthly Price (if paid monthly) | $10 off first 2 months! $14.99 |
$9.95 |
| Monthly Price (if paid annually) | $9.99 | |
| 30-day FREE, No-obligation Trial | ||
| 30-Day Money Back Guarantee | N/A | |
| Free Setup & Activation | ||
| Activation Fee | N/A | $25 |
| Included Monthly Minutes | 300 | 100 |
| Additional Minutes | 4.9¢ | 6¢ |
| Rollover Minutes | ||
| One-Legged Billing | ||
| Virtual PBX Extension | 10 | Unlimited |
| Toll-Free or Local Number | ||
| Transfer Existing Numbers | ||
| Additional Local Numbers | $4.99/month | $5/month |
| True 800 Number (Starts with 800) | $15 Activation | $30 Activation |
| Dedicated Fax Number | $4.99/month | $5/month |
| Dial-by-Name Directory | $4.99/month | |
| Internet Voicemail with eMail Delivery | ||
| Virtual Auto Attendant | ||
| Complete Internet Fax Capability | ||
| Call Forwarding Service | ||
| Answering Rules | ||
| ACD Call Queuing | ||
| Hold Music/Messages | ||
| Call Screening | ||
| Call Controller | ||
| Call Logs | ||
| RingMe Click-to-Call | ||
| Overall Rating |
| Automated Attendant Plan 2 Includes: | ![]() Business Plus |
![]() Ramp |
| Read Review | Read Review | |
| Monthly Price (if paid monthly) | $10 off first 2 months! $29.99 |
$29 |
| Monthly Price (if paid annually) | $24.99 | |
| 30-day FREE, No-obligation Trial | ||
| 30-Day Money Back Guarantee | N/A | |
| Free Setup & Activation | ||
| Activation Fee | N/A | $25 |
| Included Monthly Minutes | 1000 | 500 |
| Additional Minutes | 4.4¢ | 6¢ |
| Rollover Minutes | ||
| One-Legged Billing | ||
| Virtual PBX Extension | Unlimited | Unlimited |
| Toll-Free or Local Number | ||
| Transfer Existing Numbers | ||
| Additional Local Numbers | $4.99/month | $5/month |
| True 800 Number (Starts with 800) | $30 Activation | |
| Dedicated Fax Number | $5/month | |
| Dial-by-Name Directory | ||
| Internet Voicemail with eMail Delivery | ||
| Virtual Auto Attendant | ||
| Complete Internet Fax Capability | ||
| Call Forwarding Service | ||
| Answering Rules | ||
| ACD Call Queuing | ||
| Hold Music/Messages | ||
| Call Screening | ||
| Call Controller | ||
| Call Logs | ||
| RingMe Click-to-Call | ||
| Overall Rating |
| Automated Attendant Plan 3 Includes: | ![]() Business Power |
![]() Grow |
| Read Review | Read Review | |
| Monthly Price (if paid monthly) | $10 off first 2 months! $49.99 |
$49 |
| Monthly Price (if paid annually) | $44.99 | |
| 30-day FREE, No-obligation Trial | ||
| 30-Day Money Back Guarantee | N/A | |
| Free Setup & Activation | ||
| Activation Fee | N/A | $25 |
| Included Monthly Minutes | 1500 | 2000 |
| Additional Minutes | 4.2¢ | 6¢ |
| Rollover Minutes | ||
| One-Legged Billing | ||
| Virtual PBX Extension | Unlimited | Unlimited |
| Toll-Free or Local Number | ||
| Transfer Existing Numbers | ||
| Additional Local Numbers | $4.99/month | $5/month |
| True 800 Number (Starts with 800) | $30 Activation | |
| Dedicated Fax Number | $5/month | |
| Dial-by-Name Directory | ||
| Internet Voicemail with eMail Delivery | ||
| Virtual Auto Attendant | ||
| Complete Internet Fax Capability | ||
| Call Forwarding Service | ||
| Answering Rules | ||
| ACD Call Queuing | ||
| Hold Music/Messages | ||
| Call Screening | ||
| Call Controller | ||
| Call Logs | ||
| RingMe Click-to-Call | ||
| Overall Rating |
| Automated Attendant Plan 4 Includes: | ![]() Business Premium |
![]() Max |
| Read Review | Read Review | |
| Monthly Price (if paid monthly) | $10 off first 2 months! $99.99 |
$199 |
| Monthly Price (if paid annually) | $79.99 | |
| 30-day FREE, No-obligation Trial | ||
| 30-Day Money Back Guarantee | N/A | |
| Free Setup & Activation | ||
| Activation Fee | N/A | N/A |
| Included Monthly Minutes | 2500 | 10000 |
| Additional Minutes | 3.9¢ | 6¢ |
| Rollover Minutes | ||
| One-Legged Billing | ||
| Virtual PBX Extension | Unlimited | Unlimited |
| Toll-Free or Local Number | ||
| Transfer Existing Numbers | ||
| Additional Local Numbers | $4.99/month | $5/month |
| True 800 Number (Starts with 800) | $30 Activation | |
| Dedicated Fax Number | $5/month | |
| Dial-by-Name Directory | ||
| Internet Voicemail with eMail Delivery | ||
| Virtual Auto Attendant | ||
| Complete Internet Fax Capability | ||
| Call Forwarding Service | ||
| Answering Rules | ||
| ACD Call Queuing | ||
| Hold Music/Messages | ||
| Call Screening | ||
| Call Controller | ||
| Call Logs | ||
| RingMe Click-to-Call | ||
| Overall Rating |