Business Service Reviews

Virtual Auto Attendant Phone System

Automated Attendant - Phone Auto Attendant Systems Compared

"Thank you for calling [name of company]. Press 1 for sales, 2 for customer service, 3 for a company directory..."

A virtual auto attendant phone system gives your company the feel of a Fortune 500 corporation with a custom greeting and interactive voice response (IVR) menu structure. Customers calling your main local or toll-free business number will automatically be greeted by a welcoming and efficient phone system which greatly enhances the appearance of your company.

Virtual Auto Attendant Phone System Features

The automated attendant routes calls to the appropriate person or department based on extensions, business hours, and other routing criteria you specify. Calls can be routed to office, mobile, and even home phones, as well as the included voicemail service, making it very easy for your valuable customers to always be able to reach someone or leave a message.

Every employee can have an extension with a virtual phone auto attendant. This links all of your employees via your main number, giving the impression that even employees working at other locations are at the main office.

The tables below outline the features found in the leading virtual auto attendant services.

An Automated Attendant that is Easy to Use

A virtual auto attendant is incredibly simple to setup and administer. Every feature and function is easily controlled via an online interface, giving you access to everything, including voice mail systems.

With the ability to quickly update the call answering rules, you can change the way the automated attendant handles call routing for holidays, after hours calls or if you are temporarily at another location.

Because this system is a virtual PBX phone system, it saves you an incredible amount of money over a hardware-based solution, yet you get the same advanced features.

Auto Attendant Free Trial

As the leader in virtual auto attendant technology, RingCentral offers plans starting at under $10 a month for a fully functioning virtual small business phone service. Get a FREE 30-day trial of their service to see how a virtual auto attendant can boost your communication capabilities.


Video Introduction to RingCentral’s Auto Attendant Phone System

Below, you will find two videos that introduce the RingCentral virtual phone service:



Auto Attendant Phone System Plan 1 Comparison

(See individual reviews for additional plan information.)

Automated Attendant Plan 1 Includes: ringcentral logo
Professional
grasshopper logo
Start
Read Review Read Review
Monthly Price (if paid monthly) $14.99 $9.95
Monthly Price (if paid annually) $9.99 no-x
30-day FREE Trial checkmark no-x
30-Day Money Back Guarantee N/A checkmark
Free Setup & Activation checkmark no-x
Activation Fee N/A $25
Included Monthly Minutes 100 100
Additional Minutes 6.7¢
Rollover Minutes checkmark no-x
One-Legged Billing checkmark checkmark
Virtual PBX Extension 5 Unlimited
Toll-Free or Local Number checkmark1 checkmark1
Transfer Existing Numbers checkmarkUnlimited no-x $30 (toll-free only)
Additional Local Numbers $4.99/month $5/month
True 800 Number (Starts with 800) $15 Activation $15 Activation
Dedicated Fax Number $4.99/month $5/month
Dial-by-Name Directory $4.99/month checkmark
Internet Voicemail with eMail Delivery checkmark checkmark
Virtual Auto Attendant checkmark checkmark
Complete Internet Fax Capability checkmark no-x
Call Forwarding Service checkmark checkmark
Answering Rules checkmark no-x
ACD Call Queuing checkmark checkmark
Hold Music/Messages checkmark checkmark
Call Screening checkmark checkmark
Call Controller checkmark no-x
Call Logs checkmark checkmark
RingMe Click-to-Call checkmark no-x
Overall Rating 4 and one half star rating 3 and one-half start rating
visit RingCentral
Visit Grasshopper

Auto Attendant Phone System Plan 2 Comparison

(See individual reviews for additional plan information.)

Automated Attendant Plan 2 Includes: ringcentral logo
Business Plus
grasshopper logo
Read Review
Monthly Price (if paid monthly) $29.99 N/A
Monthly Price (if paid annually) $24.99 N/A
30-day FREE Trial checkmark N/A
30-Day Money Back Guarantee N/A N/A
Free Setup & Activation checkmark N/A
Activation Fee N/A N/A
Included Monthly Minutes 500 N/A
Additional Minutes 5.9¢ N/A
Rollover Minutes checkmark N/A
One-Legged Billing checkmark N/A
Virtual PBX Extension 10 N/A
Toll-Free or Local Number checkmark1 N/A
Transfer Existing Numbers checkmarkUnlimited N/A
Additional Local Numbers $4.99/month N/A
True 800 Number (Starts with 800) checkmark N/A
Dedicated Fax Number checkmark N/A
Dial-by-Name Directory checkmark N/A
Internet Voicemail with eMail Delivery checkmark N/A
Virtual Auto Attendant checkmark N/A
Complete Internet Fax Capability checkmark N/A
Call Forwarding Service checkmark N/A
Answering Rules checkmark N/A
ACD Call Queuing checkmark N/A
Hold Music/Messages checkmark N/A
Call Screening checkmark N/A
Call Controller checkmark N/A
Call Logs checkmark N/A
RingMe Click-to-Call checkmark N/A
Overall Rating 4 and one half star rating N/A
visit RingCentral
Visit Grasshopper

Auto Attendant Phone System Plan 3 Comparison

(See individual reviews for additional plan information.)

Automated Attendant Plan 3 Includes: ringcentral logo
Business Power
grasshopper logo
Grow
Read Review Read Review
Monthly Price (if paid monthly) $49.99 $49
Monthly Price (if paid annually) no-x no-x
30-day FREE Trial checkmark no-x
30-Day Money Back Guarantee N/A checkmark
Free Setup & Activation checkmark no-x
Activation Fee N/A $25
Included Monthly Minutes 1000 2000
Additional Minutes 4.8¢
Rollover Minutes checkmark no-x
One-Legged Billing checkmark checkmark
Virtual PBX Extension 20 Unlimited
Toll-Free or Local Number checkmark1 checkmark2
Transfer Existing Numbers checkmarkUnlimited checkmark2 (toll-free only)
Additional Local Numbers $4.99/month $5/month
True 800 Number (Starts with 800) checkmark $15 Activation
Dedicated Fax Number checkmark $5/month
Dial-by-Name Directory checkmark checkmark
Internet Voicemail with eMail Delivery checkmark checkmark
Virtual Auto Attendant checkmark checkmark
Complete Internet Fax Capability checkmark no-x
Call Forwarding Service checkmark checkmark
Answering Rules checkmark no-x
ACD Call Queuing checkmark checkmark
Hold Music/Messages checkmark checkmark
Call Screening checkmark checkmark
Call Controller checkmark no-x
Call Logs checkmark checkmark
RingMe Click-to-Call checkmark no-x
Overall Rating 4 and one half star rating 3 and one-half start rating
visit RingCentral
Visit Grasshopper

Auto Attendant Phone System Plan 4 Comparison

(See individual reviews for additional plan information.)

Automated Attendant Plan 4 Includes: ringcentral logo
Business Premium
grasshopper logo
Max
Read Review Read Review
Monthly Price (if paid monthly) $99.99 $199
Monthly Price (if paid annually) no-x no-x
30-day FREE Trial checkmark no-x
30-Day Money Back Guarantee N/A checkmark
Free Setup &f Activation checkmark checkmark
Activation Fee N/A N/A
Included Monthly Minutes 2500 10000
Additional Minutes 3.9¢
Rollover Minutes checkmark no-x
One-Legged Billing checkmark checkmark
Virtual PBX Extension 100 Unlimited
Toll-Free or Local Number checkmark1 checkmark3
Transfer Existing Numbers checkmarkUnlimited checkmarkUnlimited (toll-free only)
Additional Local Numbers $4.99/month $5/month
True 800 Number (Starts with 800) checkmark $15 Activation
Dedicated Fax Number checkmark $5/month
Dial-by-Name Directory checkmark checkmark
Internet Voicemail with eMail Delivery checkmark checkmark
Virtual Auto Attendant checkmark checkmark
Complete Internet Fax Capability checkmark no-x
Call Forwarding Service checkmark checkmark
Answering Rules checkmark no-x
ACD Call Queuing checkmark checkmark
Hold Music/Messages checkmark checkmark
Call Screening checkmark checkmark
Call Controller checkmark no-x
Call Logs checkmark checkmark
RingMe Click-to-Call checkmark no-x
Overall Rating 4 and one half star rating 3 and one-half start rating
visit RingCentral
Visit Grasshopper