E&O insurance coverage protects your company against negligence, failure to perform per contract, and for errors or omissions that cause financial loss for a client or customer. If your company is vulnerable to these occurrences, you need to carry E & O insurance as this protection is generally not offered by a general liability insurance policy.
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Almost any business runs the risk of being sued by a client or customer due to an error or negligence on the part of the company, which makes E&O insurance vital. Many industries perform services for customers where a financial loss may occur due to some action (or inaction) on the part of an employee, so this coverage really needs to be a part of their insurance portfolio.
If your company is a part of an industry with an established standard of care, you really need to have E and O insurance. If a customer can suffer a financial loss due to your business not performing to this established standard, then E & O insurance needs to be a mandatory coverage. Don't think your general liability insurance policy provides coverage for this, as most exclude coverage for professional liability issues.
Types of businesses that need E&O insurance coverage include data processors, custom software developers, pool cleaners, all types of consultants, building designers, and financial professionals. There is a wide spectrum of business types for which E & O insurance is recommended.
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